Reference

Terms & Conditions for atome88 Accounts

Our Terms & Conditions explain how your atome88 account, wallet activity and lobby access work in Indonesia.

Account accessWallet rulesPolicy changesLocal eligibility
atome88 Terms & Conditions for atome88 Accounts
HELP WITH TERMS

Three Ways to Resolve Policy Questions

A clear contact path helps when a Terms & Conditions question affects your account or wallet status.

Account access If phone verification or a policy acceptance step prevents account access, contact our account support desk with your registered phone number and the exact message shown. We use those details to identify the relevant Terms & Conditions path without requesting your password or verification code.
Payment records For a DANA, OVO, GoPay, QRIS, bank transfer or virtual account question, include the payment reference and date rather than wallet credentials. We can check whether the transaction status matches the account rules and explain what information is still needed for the request.
Policy requests For a wording question, correction request or concern about a policy change, quote the relevant heading and describe the outcome you want. Our support desk records the request against your account so you receive a focused response about Terms & Conditions rather than general lobby help.
ACCOUNT SAFEGUARDS

How We Apply These Rules

We apply the Terms & Conditions through ordinary account controls rather than hidden steps. Your registration details are checked against the phone verification process, payment references are matched to the account record…

Data handling

We use the details you provide to create and protect your account, process account requests and explain transaction status. Registration information should remain accurate, and you can ask our support desk to correct a detail that no longer reflects your circumstances.

Cookie settings

Our site may use cookies to keep a session active, remember basic page preferences and support security checks. Clearing cookies can require you to sign in again or repeat a Terms & Conditions acceptance step on your mobile browser.

Account security

Keep your password private and complete phone verification only through the account path you opened yourself. If a sign-in looks unfamiliar, contact us promptly and include the time and device type so we can assess the account record.

Record retention

We retain account, payment and support records for the period needed to operate the service, investigate disputes and meet applicable legal requirements. A request to remove or restrict information may be limited when a record is needed for those purposes.

Policy changes

When these Terms & Conditions change, we publish the revised wording on the policy page and identify the effective point where practical. Continuing after the change may require you to acknowledge the new text before account access continues.

Request route

To ask for a copy, correction or explanation, contact the support desk using your registered account details and name the policy heading involved. We may request an additional account check before discussing private information or changing a record.

Six Answers About Account Terms

These Terms & Conditions questions focus on the decisions you make before and during account access. We explain the practical route for eligibility, payment records, data requests and policy acceptance, including what to prepare when you contact us. If your situation is not covered, send the policy heading and account reference to support so we can respond to the specific clause.

You can read the current Terms & Conditions on this page before opening or continuing your account. The wording covers account access, phone verification, wallet records, security, policy changes and requests for data correction. Check the page again when we ask you to acknowledge a revised policy.

Yes. Account eligibility and access depend on local law. You must decide whether use is permitted in your location and provide accurate registration details. If the account path requests phone verification or policy acceptance, complete that step before access continues where local law permits.

The policy allows payment instructions to be handled through the methods shown for your account, including DANA, OVO, GoPay and QRIS where available. Use payment details that belong to you, keep the receipt reference and follow any confirmation step before asking support about a status.

Keep the bank transfer or virtual account receipt and do not submit duplicate instructions while the status is checked. Contact support with the reference, date and registered phone number. We compare the record with the account terms and explain whether another verification step is required.

Contact our support desk using your registered details and state which information is incorrect. Name the relevant Terms & Conditions heading if the correction affects eligibility, payment ownership or security. We may verify account control before changing the record or discussing private account information.

Cookies can support session continuity, page preferences and security checks, while account, payment and support records may be retained for operation, dispute handling and legal duties. Clearing cookies can sign you out. Ask support which record or cookie question you want explained.

Quote the changed heading, describe what you do not understand and include your account reference without sending a password or one-time code. Our support desk can explain the operational effect, the acknowledgement step and whether the change applies before access continues.